The Glasshouse at Charlottes

One of the best Sunday dinners I’ve had in months. Fantastic. Service a little slower but 100% worth it. Never had a battered parsnip before but was the highlight of the Sunday dinner! Everything cooked perfectly; tonnes of meat on the dinner also and the turkey wasn’t dry in the slightest. Really glad we booked here and it’s a lovely setting inside the glass house. Roast potatoes had a great crunch too!

Genuinely fantastic. Lovely place with an amazing atmosphere. Great food as well. Once we left and the server collected plates, she noticed that the burger was slightly overcooked (it wasn't even that bad) and ran out to catch up with us to offer a full refund. We didn't even ask for one either. Great food and amazing people

1st time visit to this lovely restaurant, the staff are really friendly, food was amazing large portions mocktail was lovely, will definitely be back

Having visited this restaurant several times during our annual trips to Filey, we where left disappointed on this visit. Weeds on the entrance, days old fag ends, beer coasters and tissue/napkins in the corners and planters. In door floors, outdoors & toilets need a proper clean. Even though we hadn't booked, we were offered a table by the toilet entrance. (The nicer vacant/booked tables never got occupied during our 1 hour visit) We ordered 2 drinks which were plonked on the table next to, but not on the coasters! (Why?) Our Pizza (a bit bland and no sign of garlic butter) was delivered along with a side salad. (Why can't a pizza be cut fully into portions when you have the tools) We were given balsamic dressing, which was 3 months out of date! (No apology) The waitress cleared some nearby tables and noted the dog water bowl was empty but didn't bother to replenish. No one asked if our meal was OK until we came to pay. Then we got the usual token gesture at tip time "was everything ok" Owners/management need to visit.

First things first, it was amazing! The prices are good for an evening meal, I think you could definitely split a pizza for 3 people and get some fries for lunch. But we came in the evening. They squeezed us in. The inside is just beautiful, lots of modern touches and beautiful real fruit plants and the stunning grape vine atop the glass ceiling. The service was also excellent, Michelle and the other staff seemed lovely and always making an effort. The food was also delicious and there was a good range, no notes needed. The only thing I would say is that they could do with more staff, but otherwise this is excellent, and I only leave reviews for places when I think people should know where to spend their money. This is the place for us anyways. We will definitely be coming back.